CMGT 445 ENTIRE COURSE

CMGT 445 ENTIRE COURSE

CMGT 445
Applications Implementation

 

Week 2 Individual Assignment

• The following individual assignments refer to Boardman Management Group, Baderman Island Resort and Smith Systems Consulting, several of the Virtual Organizations.  A link to the Virtual Organizations can be found on the Course Materials page.


• Boardman Management Group manages the Baderman Island resort.  They are considering whether to upgrade the word processing software currently in use at the resort or to purchase a new word processing software application.  Boardman plans to hire Smith Systems Consulting to help them analyze their options and to prepare an implementation plan.


• Submit a 3-4 page plan for how Boardman Management Group should utilize Smith Systems Consulting as an outside consultant for this project.  Include a discussion of why the specific elements of your plan are important, how they will achieve the results you intend and why they were chosen over alternative methods.

Week 3 Individual Assignment

• Boardman Management Group has decided to upgrade the Microsoft Word, word processing software for Baderman Island Resort.  Smith Systems Consulting has provided Boardman with an analysis of the factors that need to be considered in upgrading the software.


• Using the analysis prepared by your Learning Team during Week Two, submit a Request For Proposal (RFP) that would be sent to software vendors seeking their proposals for the purchase and implementation of the upgraded software application.  An RFP template can be found in the Supplements section of the Links Library.

Week 4 Individual Assignment

• Submit a 3-4 page paper that discusses how you will assess the responses you received to the RFP you prepared in Week Three.

Week 5 Learning Team Assignment: Service Request SR-bi-001 Project and Presentation

• Complete Change Request #3 to Service Request SR-bi-001, Word Processing Software Upgrade.


• Include the training plan in the detailed project plan.  Incorporate the training plan into the plan schedule.


• Finalize the Microsoft PowerPoint presentation to include the training plan.


• Finalize and submit all parts of the Service Request (including Change Requests).

Discussion Questions:

• Welch, et al. (2007) presents IT Governance as an important “Key” in ERP success. Discuss the organization of an IT governance team and then compare and contrast implementing a major ER project with and without an in place governance team.


• Peslak, et al. (2007/2008) examine a defined phase approach to ERP implementation. Compare and contrast the “standard” SDLC stepped process to the process described in Peslak, et al. discussing the similarities and differences between the two processes.

• Haddad and Ribière (2007) explore and expand upon the more formal use of Knowledge Management in the process of software acquisition. Analyze and discuss the use of the Software Capability Content Maturity Model (SACMM) if you were the project manager responsible for a large software acquisition at your company.


• Boehm and Bhuta, (2009) explore the reuse of existing components software pieces and the associated risks. Apply the principles put forth on p. 60 of this article, go back and review a software development project you were a part of and discuss whether the application of the principles of these authors could have reduced the risk of that project.

• Jorgensen and Boehm (2009) debate the classic argument in estimating software development effort: formal models versus expert judgment. Summarize the key points on both sides and then discuss how software development is estimated in your company.


• Sooraj and Mohapatra (2008), analyze the benefits of effective use of offshoring in software development in that development is carried out 24 hours a day. Analyze and discuss the potential negative implications and risks in the use of this process.

• Shirshendu and Ghatak (2007) discuss the importance of quality in the software product. They make the claim that “Quality is Free.”  Analyze and discuss the meaning of that phrase and detail what the operations need to be to get a product to the point that “Quality is Free.”


• Spreadsheets are used in many companies as mini databases. Cunha, et al. (2009), present techniques to migrate the data in a spreadsheet into a relational database format. Discuss the applicability of this technique to the conversion of spreadsheets in your own company to a large relational database.

• Fowler and Horan (2007) discuss and analyze many reasons for IS project failures. Review the major factors list on pp. 10-12. Analyze and discuss a major software development program at your company and discuss which of those factors you believe led to the program not being on time and on budget.


• Simon and Paper (2007) explore the topic of user acceptance to new technologies; in this case voice recognition technology. Reviewing the general constructs of the TAM model the author’s analyze, discuss the application of this model and the results of the study to improving the acceptance of new technology at your company.

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CMGT 445 ENTIRE COURSE