MIS 535 Final Exam - 100% Correct
FINAL EXAM QUESTIONS
How long will it take to manufacture this product? |
an online auction house |
OODBMS. |
peer-to-peer
|
- (TCO A) You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy?
The information system would enable me to get a better understanding of the customers’ needs and preferences at Ford Company. An information system can also help me process a customer’s orders faster, as the database would contain information on due dates, the list of parts, and the technical problems that can occur.In addition, I can integrate the information system into a website where customers would be able to communicate with other car owners and with the company’s support personnel and where they can customize the cars they want to order. I can alsocreate an automated e-mail service that sends car owners reminders about having their car periodically checked. In addition, I can use the information system to track customer preferences within specific localities to ensure that the company is able to provide customers in those localities with what they need and want.
(Laudon 14)
Laudon, Ken Laudon and Jane. Management Information Systems, 12/e for DeVry University, 12th Edition. Pearson Learning Solutions. <vbk:9781256399933#outline(5.4.5.4)>.
- (TCO A) You have been hired to work with 10 salespeople from different branches of a national business in creating an online training site for new Sales employees. Identify six collaboration tools that are available to help the team work together. Which single tool would be the most helpful for the project, in your opinion, and why?
The six collaboration tools that would be available to help teams work together are virtual worlds, wikis, social networking, smart phones and cell phones, email and instant messaging, and Internet-based collaboration environments.
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